HOW LONG IN ADVANCE SHOULD I BOOK?
Most people book 6-8 weeks in advance. It’s not mandatory that you book 6-8 weeks in advance, however, as the date of your party approaches, time slots become filled and our T-Rex becomes booked. He is VERY popular and VERY much in demand! We suggest booking at least 6-8 weeks in advance. Do you have a last-minute booking? We can sure try to help. Please call us immediately to see if we can accommodate your request.
HOW MUCH DO YOU CHARGE?
Our prices are listed on the “Packages” tab of the website and based on different factors and inclusions. Have questions about our Packages? Call us @ 312-402-1117
IS THERE A DEPOSIT REQUIRED TO BOOK?
Yes, a non-refundable deposit is required to reserve our T-Rex. The remaining balance is due 7 days prior to your event. Please note that a travel fee may apply based on your event location and are listed on the “Packages” tab of the website. We accept ApplePay, PayPal, Visa, Discover, Master Card & American Express. Currently we do not accept personal checks nor money orders.
ALL DEPOSITS ARE NON-REFUNDABLE.
HOW FAR DO YOU TRAVEL?
We cover a very large area. Pretty much anywhere within a 60-mile radius of downtown Chicago. Please note that a travel fee may apply based on your event location and are listed on the “Packages” tab of the website.
WHAT VENUES WILL YOU GO TO?
We are willing and able to entertain at all venues. Please be aware that some venues have their own restrictions and guidelines. Please check with your venue to see if they allow outside entertainment before booking with us. All deposits are non-refundable.
WHAT IS YOUR OUTDOOR PARTY POLICY?
Outdoor venues are always welcome! However, if you are planning an outdoor party, please have a backup plan in the event of bad weather. Since the costume worn by the performer is rare and is basically one of a kind, it is preferred to have a covered or shaded area for some if not all activities. Please let us know upon booking if your venue is outdoors.
AM I RESPONSIBLE FOR PARKING?
We request that you please save a spot for our performer(s) to park on the street or driveway with a trailer attached or in front of the event location. We appreciate having a safe and easy access into the party site with all materials. The client is responsible for any costs associated with parking. ie meter, garage fee or paid parking lot. Client is responsible to reimburse our entertainer for the cost of parking upon arrival.
WHAT HAPPENS IF A GUEST BECOMES ILL, UPSET OR MISBEHAVES?
Our T-Rex is only responsible to entertain as per the term of the agreement. Any behavior or health issues with your guests must be taken care of by the party host. Good behavior is always promoted, it is the responsibility of the host/hostess to monitor and take charge of any guests who are not behaving. If a guest at your party exhibits inappropriate, abusive or rude behavior, our entertainer can leave with or without notice and no refund will be provided. It is the responsibility of the client to be in control of the guests at the event while our entertainer is present.
DOES IT MATTER HOW MANY GUESTS I INVITE?
We cater to all parties and events no matter the size. The only limits we have at this time would be the local or state COVID-19 laws regarding gathering sizes. It is the responsibility of the client to made sure that your guest count is compliant.
WHAT IF MY GUESTS ARRIVE LATE?
All bookings MUST begin at the scheduled time agreed to by the client at the time of the booking and will end upon the agreed duration time. All events are based on a schedule and work best when all guests arrive on time. Late guests are welcome to join in upon arrival. Once our T-Rex arrives at the event, they will be ready to begin at the scheduled time agreed upon. Our entertainer is not required to wait until your guests arrive in order to begin. It is the client’s responsibility to make sure to schedule the correct time of the visit and that their guests are on time.
WHAT DO WE BRING TO THE PARTIES?
Our party packages do vary. Please call us for more information on each of our packages.
WHAT CAN I DO TO ENSURE THAT THE PARTY GOES SMOOTHLY?
- Please try to reserve a close parking spot for the performer, so she/he will not have to fight to find parking, walk far or be delayed in any way.
- Have water available for the character to drink throughout the visit.
- Have a power outlet available for us if you choose the photo booth package option. If there is not one available close to where you are having us do the visit, please supply an extension cord for us.
- If you are planning an outside party, make sure the area is guarded from heat/sun, or from any wet weather. Be sure to make us aware of all exclusively outdoor venues ahead of time to make proper arrangements.
- Have a clean, dry, shaded area for the visit, free of dirt, mud, water and any other bad weather conditions that may cause damage to our costume or inhibit our entertainers from performing.
- Be available to aid your T-Rex at all times if he has questions.
- Have your cameras ready throughout the party, you don’t want to miss any special moments of your child and guests with our T-Rex!
DOES YOUR T-REX ACCEPT GRATUITIES?
Absolutely! Do you have any idea what it costs to feed this monster!?!? The T-Rex is well trained and makes it their number one priority to ensure your party is a success. Gratuity is not included in the total of your package price, so if you want to show your Dinosaur that you loved their performance, gratuity is a great way of doing so. Though it is not expected, it is always appreciated!